Titre : | Client experience survey in Amsterdam and Rotterdam |
Titre de série : | Drug consumption rooms in Europe |
Auteurs : | J. PEACEY |
Type de document : | Rapport |
Editeur : | EuroHRN - European Harm Reduction network, 2014 |
Format : | 66 p. |
Langues: | Anglais |
Discipline : | PRE (Prévention - RdRD / Prevention - Harm reduction) |
Mots-clés : |
Thésaurus géographique PAYS-BASThésaurus mots-clés SALLE DE CONSOMMATION A MOINDRE RISQUE ; REDUCTION DES RISQUES ET DES DOMMAGES ; ENQUETE ; USAGER ; ATTITUDE ; QUESTIONNAIRE ; ENTRETIEN ; SURDOSE ; ACCOMPAGNEMENT |
Résumé : |
A summary report on the results of a 101-question survey designed for clients of drug consumption rooms (DCRs). The survey focusses on client health and wellbeing attributes, along with experiences at four integrated DCRs in the Netherlands.
The aim of this study is to establish a standardised data collection tool, which will allow for improved reporting and data analysis in future. It is the aim of this project to eventually introduce the client survey into DCRs across Europe. The survey is an adaptation of the KPMG service audit of the Sydney MSIC (2010), and provides an interesting contrast to client experiences at the Medically Supervised Injecting Centre in Australia. This mixed methods study focusses on the following domains: Client demographics, Health support & improvement, DCR client support services, and Client attitudes and involvement. Particular emphasis is placed on harm reduction and public nuisance issues such as overdose awareness, polydrug use, and public drug consumption. Results indicate that overall, clients at the participating DCRs are an aging population with extensive histories of homelessness who have long standing registration contracts with their local DCR. All clients have a Primary drug history with either heroin or cocaine - several combine the two on a regular basis. Most smoke or inhale their drugs; however there are several (mostly) non-Dutch nationals who inject as their primary route of administration. There was a significant amount of polydrug use reported; clients possess somewhat low levels of overdose management skills - although the majority can clearly identify overdose hazards and early warning signs, very few reported changes in their own behaviour which would help better control for those risks. High numbers of respondents take opiate substitution therapy (OST) methadone; however the average maintenance doses are lower than expected for successful management of cravings. [...] This informative report provides a baseline of client characteristics which adds to the limited evidence base on DCR services across Europe. |
Domaine : | Drogues illicites / Illicit drugs |
Lien : | http://www.eurohrn.eu/index.php/publications |
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