Historique
Rapport
Implementing quality standards for drug services and systems. A six-step guide to support quality assurance
Auteur(s) :
OEDT = EMCDDA (Observatoire européen des drogues et des dépendances = European monitoring centre for drugs and drug addiction)
Année
2021
Page(s) :
24
Sous-type de document :
Guide pratique / Manual
Langue(s) :
Anglais
Collection :
Manuals, 13
ISBN :
978-92-9497-662-8
Domaine :
Drogues illicites / Illicit drugs
Thésaurus géographique
EUROPE
Thésaurus mots-clés
QUALITE
;
DISPOSITIF DE SOIN
;
INTERVENTION
;
PRODUIT ILLICITE
;
METHODE
;
EVALUATION
Note de contenu :
TABLE OF CONTENTS:
- Acknowledgements.
- About this guide.
- Who can use quality standards and for what purpose?
- Types of quality standards that apply to drug-related interventions.
- Quality standards in the national, European and international context.
- The quality standards implementation process.
- Six steps to consider for implementing quality standards.
- Step 1 - Diagnosis: what is the problem the quality assurance project will address?
- Step 2 - Scoping: what are the goals and who to involve?
- Step 3 - Mapping and selection: what standards apply and how can we verify them?
- Step 4 - Assessment of systems and services: how to evaluate.
- Step 5 - Drafting an improvement plan and disseminating results: when, where and to whom to communicate.
- Step 6 - Preparing for the next cycle: how to ensure continuous evaluation.
- Sources and further reading.
- Acknowledgements.
- About this guide.
- Who can use quality standards and for what purpose?
- Types of quality standards that apply to drug-related interventions.
- Quality standards in the national, European and international context.
- The quality standards implementation process.
- Six steps to consider for implementing quality standards.
- Step 1 - Diagnosis: what is the problem the quality assurance project will address?
- Step 2 - Scoping: what are the goals and who to involve?
- Step 3 - Mapping and selection: what standards apply and how can we verify them?
- Step 4 - Assessment of systems and services: how to evaluate.
- Step 5 - Drafting an improvement plan and disseminating results: when, where and to whom to communicate.
- Step 6 - Preparing for the next cycle: how to ensure continuous evaluation.
- Sources and further reading.
Résumé :
This publication provides a practical introduction to the area of quality standards and quality assurance mechanisms and the key steps involved in their implementation in drug services and systems. The primary audience for this guide is those responsible for commissioning, planning or providing quality assurance processes at the national or local level. It may also be of interest to recipients of interventions, service users or advocacy groups.
Autre(s) lien(s) :
News release (28/09/2021)